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TRAIN THE TRAINER COURSEMeasuring the impact of training on organizations remains one of the most difficult challenges for Trainers. Managers, who encourage their Team Members to give up increasingly precious job time to be trained, and those who control the training purse strings are demanding hard evidence of the transfer of training in the workplace.
Transfer of training begins with the strategies Trainers apply before, during and after training to ensure training sticks. Too often, when a Trainer announces time for review, it is a signal to Trainees to set their minds on autopilot; however, interest and retention can improve when content review sessions are made interactive and entertaining. Further, when Trainers keep the training connection alive by staying in touch with Trainees after training has ended, they can effectively reinforce the transfer of learning.
No matter how professional the training materials appear, how experienced the Trainer, how knowledgeable the Trainer, how prepared the Trainer is to present the materials or how enthusiastic the Trainer is in transferring the information, it all comes down to Management involvement and caring during training.
Management interaction and encouragement during training, after training and during the evaluation process make training stick; moreover, Management consistency in walking the talk and adherence to standard accountability make training stick.
