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  Home > Department Training Manuals >

  Grill Counter Host
  Grille Counter Host Training Manual that details job description, guest service, food preparation, cash handling, difficult guest situations, suggestive selling, tests, certification all in a creative, visual format.
 
Our Price: $99.00



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Description
 


Click on the icon to the left to view samples of the GRILLE COUNTER HOST manual contents.


Each manual contains the necessary information to set up standards of procedure for consistency in your venue based on the individual department.

JOB KNOWLEDGE INFORMATION
• Job Descriptions
• Job Responsibilities
• Sequence of Service
• Suggestive Selling techniques
• Pre-shift preparation
• Take-out procedures
• Cash handling
• Guest Service – turning new Guests into regular Guests
• Running food/beverages
• Telephone techniques
• Sidework standards
...and more....

TESTS
• Difficult Guest Scenarios for problem solving
• Quizzes
• Certification checklist
• Standards of performance shop evaluation

VENUE INFORMATION (if applicable for entertainment centers)
• Bowling History
• Bowling Overview
• Selecting a bowling ball
• Selecting bowing shoes and hygiene standards
• Arcade Game terminology

Each manual comes with answer keys to all the questions in the quizzes.

Each manual is designed with illustrations, pictures and diagrams to assist the reader in a visual understanding of the words they are reading.

Contact us Trifecta Learning Solutions™ if you would like these manuals customized to your venue.